Sacramento Ink Gear

Direct-to-Film (DTF) Printing – Refund & Return Policy

At Sacramento Ink Gear, we take pride in providing high-quality DTF transfers and printing services. Each order is custom-made according to the artwork, specifications, and quantities submitted by the customer.

Due to the customized nature of our products, the following refund policy applies:

1. All Sales Are Final

All custom DTF printing orders are final sale. We do not offer refunds, returns, or exchanges once an order has been approved and production has started.

2. Artwork Approval

Customers are responsible for reviewing and approving their artwork before submitting an order. Please double-check spelling, colors, dimensions, placement, and image quality.

Sacramento Ink Gear is not responsible for printing errors resulting from customer-provided artwork or incorrect specifications approved by the customer.

3. Printing Errors or Defective Products

If your order arrives with a printing defect or an error caused by Sacramento Ink Gear, please contact us within 48 hours of receiving your order.

Please provide photos and your order information so we can review the issue. If the issue is confirmed to be our responsibility, we will offer an appropriate resolution, which may include a reprint or store credit.

4. Customer-Provided Artwork

We are not responsible for poor image quality, pixelation, incorrect colors, missing elements, or other artwork issues originating from files submitted by the customer.

5. Order Cancellations

Orders cannot be canceled or refunded once production has started. If you need to make a change to your order, please contact us as soon as possible. Changes cannot be guaranteed once an order has been processed.

6. Transfer Application

Proper application of DTF transfers is the customer's responsibility. We are not responsible for damage, peeling, cracking, or other issues caused by incorrect heat press temperature, pressure, application time, or improper care.

7. Contact Us

If you have questions or concerns regarding your order, please contact us:

Sacramento Ink Gear
Website: www.sacramentoinkgear.com

Thank you for choosing Sacramento Ink Gear! We appreciate your business and look forward to providing you with quality DTF printing services.

Sacramento Ink Gear – Quality Printing. Custom Results.